Job Description

*Not C2C Friendly*

Location: Remote candidates are accepted, on-site in Warminster, PA is preferred

Reports to: Director of AI Solutions & Business Partner

Travel: 0-5%

About American Bath Group (ABG)

American Bath Group (ABG) is a leader in the bath ware industry, owning more than 25 brands. Each brand operates with its own systems and varying levels of integration. With over 35 manufacturing plants across the US, Canada, and China, five large distribution centers, and multiple centralized and decentralized teams, ABG operates in a complex omni-channel environment and generates over $2 billion in annual revenue.

This role sits in the Global Digital Hub, as part of the AI Shared Services team. The team supports data infrastructure, leverages ABG’s new data lake, integrates tools such as MuleSoft and Salesforce, and delivers scalable AI and automation solutions to enhance efficiency and drive digital transformation across the enterprise.

Role Summary

We are seeking a MuleSoft Developer & Business Analyst – Mid-level to design, develop, and maintain MuleSoft integrations across ABG’s enterprise systems, including ERP and Salesforce platforms. This is a hybrid role due to the lean structure of our new team, combining hands-on MuleSoft development—including API creation, DataWeave transformations, and Intelligent Document Processing (IDP) workflows—with business analysis responsibilities such as requirements gathering, process documentation, and stakeholder collaboration. While the role is designed to balance both development and analysis, we are flexible and may shift the focus to MuleSoft development as business needs demand. The ideal candidate has 3–5 years of MuleSoft experience, strong SQL and programming skills, ERP exposure, and the ability to translate business needs into scalable, maintainable technical solutions.

Core Responsibilities:

MuleSoft Development (primary focus)

• Design, develop, and deploy integration solutions and APIs using the MuleSoft Anypoint Platform (Anypoint Studio, API Manager, Runtime Manager, DataWeave).
• Collaborate with business, ERP, and Salesforce teams to build scalable, maintainable solutions that ensure seamless data flow.
• Configure and maintain Intelligent Document Processing (IDP) workflows: ingest, classify, extract, validate, and integrate unstructured data (e.g., purchase orders, invoices).
• Optimize integrations between MuleSoft IDP and downstream systems (ERP, Salesforce, CRM).
• Maintain existing integrations, perform testing/debugging, and ensure high-quality deployments.
• Define test scenarios, support QA, and coordinate UAT with business stakeholders.
• Provide ongoing support and enhancements post-implementation.

Business Analysis & Process Support (secondary focus)

• Gather, analyze, and document business requirements, processes, and user stories.
• Translate business requirements into clear technical specifications (data mappings, transformation logic, API contracts).
• Model business processes (e.g., BPMN) and document migration requirements (source-to-target mapping).
• Support process optimization by identifying opportunities to streamline data, standardize integrations, and improve workflows.
• Work cross-functionally with business process engineers, program managers, and business owners to align technical delivery with business goals.
• Create and maintain comprehensive technical documentation for integration processes, APIs, and configurations.

Required Skills & Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Operations, or a related technical field (Master’s preferred).
• MuleSoft Certified Developer Level 2 preferred; Level 1 will be considered.
• 3–5 years of MuleSoft development experience (Anypoint Studio, DataWeave, API Manager, IDP), along with 1–2 years of business analyst experience supporting requirements gathering and process documentation.
• Strong knowledge of ERP systems — must have worked extensively with at least one of the following: SAP ECC6/S4HANA, Epicor CMS, P21 Cloud, Sage X3; willingness to learn others.
• Proficient in SQL for data integration and analysis.
• Programming background (Python or another language) to demonstrate conceptual thinking and problem-solving ability.
• Experience working with JIRA and/or Azure DevOps.
• Experience with Salesforce (developer or integration knowledge preferred).
• Strong documentation skills, with the ability to translate business processes into technical requirements.
• Proven ability to manage stakeholders and communicate effectively across technical and non-technical teams.
• Strong problem-solving and analytical skills

Preferred Skills

• Exposure to data lakes, AI/automation initiatives, or large-scale digital transformation.
• Familiarity with Agile methodologies (Scrum, Kanban).

Growth & Development

ABG is in a period of consolidation and integration following significant acquisitions, creating ample growth opportunities. The MuleSoft Developer + Business Analyst – Mid-Level role provides broad exposure across ABG’s 25+ brands and multiple functions. Success in this role opens pathways into enterprise-level Senior Developer, Platform Architect roles. We also support professional development with training opportunities and courses where valuable.

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