Job Description

Manager, GFCC Reporting Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. American Express' Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The GFCC Risk Management Team is responsible for risk management and program health monitoring, and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing the financial crimes compliance programs that it owns, which include GFCC metrics and reporting, risk and control self-assessments ("RCSAs"), the Customer Risk Rating ("CRR"), Money Laundering Risk Assessment ("MLRA"), and business ownership of the platform capabilities that support the CRR and Enhanced Due Diligence ("EDD") programs.

Role Of Manager, GFCC Reporting Team

As GFCC embarks on a modernization journey to enhance its platform capabilities, as enterprise risk management frameworks continue to evolve, and as the expectations of our regulators continue to grow, we need to ensure that our Financial Crimes Program continues to be efficient, effective, and transparent globally. The successful candidate will be responsible for developing reports, performance metrics, and risk metrics for the Financial Crimes Program and uplifting related reporting capabilities. Reporting to the Director of GFCC Reporting & Controls, the successful candidate will play a strategically important role by partnering with all GFCC process owners, product, and technology teams to provide visibility and oversight over critical operational processes. They will help to prepare key reports, deliver related automation enhancements, and uplift and expand reporting capabilities by driving data and technology enhancements.

Responsibilities

• Manage the development, preparation, and validation of key financial crimes reports and metrics for internal and external stakeholders, including senior management, committees, regulators, etc.
• Engage with stakeholders to continually evaluate reporting needs, promote GFCC reporting, and facilitate engagement and usage.
• Perform assessments to evaluate and mitigate impacts to existing reports stemming from platform modernization, technology and process changes.
• Streamline and automate manual reporting processes, and collaborate with technology and product teams within American Express to drive new and enhanced reporting requirements.
• Conduct data analysis, issue resolution, and ad-hoc data pulls for audit and exam responses.
• Manage projects in support of the broader program, as needed.

Qualifications

• 5 years of work experience in reporting, analytics, or data management, preferably within a compliance, control management, or risk management organization.
• Expert MS Excel skills (e.g., Pivot tables, Macros, Power Query) and/or demonstrated experience using data visualization tools such as PowerBI, Tableau, or MicroStrategy is required.
• Demonstrated expertise in data management, including data collection, organization, validation, and maintenance to ensure accuracy, consistency, and accessibility across systems and platforms.
• Proficiency in SQL and/or other data querying languages is preferred, with the ability to design, review, and optimize complex queries to extract, analyze, and validate large datasets in support of strategic decision-making.
• Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful reports, visuals, communications and presentations to senior management, committees, regulators, etc.
• Exceptional attention to detail and organizational skills.
• Decisive self-starter with a high degree of accountability, solution-focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.
• Proven ability to collaborate closely with multiple stakeholders to ensure effective delivery of initiatives.
• Ability to initiate and drive projects to completion, navigate ambiguity and proactively anticipate and address challenges.
• Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage team-members and stakeholders.
• Proven to have a global mindset; able to work well across time zones and work cultures.
• A working knowledge of a Financial Crimes program would be beneficial, although not essential.
• Bachelor's degree required.

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries, Bonus incentives, 6% Company Match on retirement savings plan, Free financial coaching and financial well-being support, Comprehensive medical, dental, vision, life insurance, and disability benefits, Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, Free access to global on-site wellness centers staffed with nurses and doctors (depending on location), Free and confidential counseling support through our Healthy Minds program, Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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