Job Description

Job Description

Job Description

Salary:

Job Summary:
The Community Health Worker (CHW) serves as a trusted liaison between patients, healthcare providers, and community resources to improve access to care and support better health outcomes. This position focuses on assisting patients with financial needssuch as insurance enrollment, sliding fee applications, and payment planswhile also providing education, outreach, and connection to social services.

Key Responsibilities:
Assist patients and families with financial assistance programs, including Medicaid, Medicare, Marketplace plans, and sliding fee applications.
Collaborate with front office, billing, and finance teams to create manageable payment plans.
Provide culturally appropriate health education and connect patients to community resources such as food, housing, transportation, and employment services.
Serve as a liaison between patients and the healthcare team to enhance communication and care coordination.
Identify and address barriers to care, including unmet social needs.
Participate in health promotion activities, community outreach, and quality improvement efforts.
Advocate for patients to promote health equity and fair access to care.

Other duties as assigned

Qualifications:
High school diploma or equivalent required; some college and healthcare experience preferred.
Certified Community Health Worker (CHW) or eligible for Arkansas certification through the Experiential Track, or the ability to obtain certification within one year of hire.
Knowledge of insurance programs, financial assistance processes, and community resources preferred.
Experience working with diverse populations and maintaining cultural sensitivity.
Proficiency in electronic health records and Microsoft Office or Google Workspace tools.
Bilingual (English/Spanish or other languages) preferred but not required.
Active BLS certification required.

Skills & Competencies:
Excellent verbal and written communication skills.
Strong organizational, multitasking, and problem-solving abilities.
Ability to work independently and maintain professional boundaries with patients.
Commitment to compassionate, patient-centered care and community engagement.

A career at Boston Mountain Rural Health Center (BMRHC) offers an opportunity to make a difference in your community by serving others and improving their health, well-being, and quality of life. BMRHC team members are offered competitive compensation and a generous benefits package that includes:

• New employees accrue up to 4 weeks of PTO per year
• PTO Cash Out
• Longevity Bonus
• 11 Paid Holidays
• Bereavement Leave
• Affordable Insurance premium for medical, dental, and vision plans
• Basic Life/AD&D 100% paid by the employer
• Supplemental Insurance Coverage
• 401k Retirement Plan-employer matches up to 5%
  

BMRHC is an Equal Opportunity Employer and Drug-Free Workplace. Due to the nature of our business, some positions at BMRHC are deemed safety-sensitive for the purposes of the Medical Marijuana Act. BMRHC provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applications will be accepted until the position is filled.

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