Role
As a Technical Customer Success Manager, you will serve as a strategic partner to our customers, helping them unlock the full value of our platform. You’ll own the customer experience end-to-end—guiding users through onboarding, driving adoption, and supporting long-term retention and growth. Success in this role requires combining deep construction scheduling expertise with excellent customer relationship skills.
This is a highly technical position that requires hands-on experience with CPM scheduling software and a solid understanding of construction project management workflows. You’ll work closely with customers to refine their scheduling processes, lead pilot projects and proof-of-concepts (POCs) and offer strategic guidance on best practices.
You’ll also collaborate closely with sales, product, and engineering teams, ensuring customer feedback directly informs product enhancements and new features.
Key Responsibilities
What We're Looking For
Compensation
$125,000–$140,000 per year
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