Job Description

Job Description

Job Description

Title Nine is looking for a full-time (30-40 hours/week) Assistant Store Manager for our Madison store !

If you’re a fitness fanatic and love quality women’s workout wear, then Title Nine is the place for you!

As the Assistant Store Manager , you are second in command and the assistant coach! You’ll report to the Store Manager and assist with all aspects of running the team and store, including providing excellent customer service and product sales; supervising, training, and mentoring; running the store on the manager’s day off; providing problem resolution for customers; and working with the Store Manager on store branding and sales events.

Assistant Retail Store Manager:

• Must be able to work weekends
• Help in the onboarding and coaching on new team members
• Be a brand ambassador and share your passion for Title Nine with customers in a meaningful way
• Consistently role model exceptional service for the team
• Support the team through problem-solving customer or sales issues
• Actively promote the brand, both in the store and in the community, to build a customer base and increase store traffic
• Ensure quality of service
• Work with the Store Manager on staffing schedules and review budgets and sales results

Experience and Qualifications:

• 2+ years of retail sales and customer service experience
• Passion for our product, sports, fitness, and our brand
• Demonstrated ability to provide exceptional internal and external service
• Exceptional interpersonal and communication skills
• Diplomacy and CAN-DO attitude
• Detail-oriented and organized
• Pass a criminal background check

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Free and heavily discounted Title Nine products, and pro deals!
• Retirement plan with employer match
• Discounted gym membership

About Us:

At Title Nine, we are everyday athletes and fitness fanatics passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers. We are a privately-held, omni-channel retailer that sells women's athletic apparel and sportswear. We have 14 retail stores but the bulk of our business is transacted on-line. Come join the team!

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