Remote EST Timezone Onboarding Specialist (639839) Job at The Planet Group, Lynn, MA

SEExc0FtM2w3TU5aUGQ3eWNpYzkwVnhJ
  • The Planet Group
  • Lynn, MA

Job Description

Job Description

Seeking Contract Onboarding Specialist, Spanish Speaking, Remote in EST Timezone. Rate is $20-22/hr..

Why open: additional support on this team

job simplified in note format:

-will handle outreach to hard to reach referrals and pharmacies

-need to educate members and anticipate their needs

-make sure they continue to receive healthcare if they are joining

-help with scheduling their intake calls to new members

Their official job description:

The Onboarding Specialist is the primary contact for members as they transition to a CCA health plan. The Specialist contacts new members via telephonic outreach and identifies both the member’s existing healthcare services that will continue and new service requests. The Specialist works to ensure that member needs are addressed through liaising with internal CCA providers and external healthcare providers. The Specialist also educates the member on health plan offerings and addresses members’ questions or concerns.

Required:

· Bachelor’s Degree or relevant experience in call center and/or Medicare/Medicaid plan

· 5+ years’ experience

· 1+ years’ experience working in outreach or in the community with individuals who have behavioral, medical, social, or interpersonal complexities impacting their lives

· Experience working in a multi-cultural setting

· Experience using motivational interviewing techniques in a professional setting

Job Tags

Remote job, Contract work,

Similar Jobs

Ortega's Appliance Service

Looking For An Experienced Major Home Appliance Repair Technician Job at Ortega's Appliance Service

 ...have at least two years experience working exclusively as a professional in major home appliance repair then you could have what it takes to be an Ortega's Appliance Service Expert Technician! We offer the best benefits available with any appliance repair company in the... 

CyberCoders

Senior Tax Manager Job at CyberCoders

 ...reviews & planning on individual, fiduciary, partnership, and corporate clients Responsibilities Tax Compliance and Advisory -Manage...  .... Qualifications Bachelor's degree in accounting or finance (required); CPA license (required); 5+ years of experience... 

Ballad Health

Neurosurgeon Job at Ballad Health

Highlands Neurosurgery, PC is a private practice Neurosurgical group based in Bristol, Tennessee. With three highly skilled physicians, Highlands Neurosurgery services the needs of patients all over Southwest Virginia and Northeast Tennessee. Using the most up-to-date...

JBS

Security Guard- Weekends only Job at JBS

DescriptionPosition at Pilgrim'sJob Summary:The individual is responsible for the Security of the complexEssential Duties & Responsibilities:~Monitors plant activity~Hourly rounds (checking trailer temps, room temps, and gates).~Monitor all associates entering...

Springdale Ice Cream and Beverage

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER Job at Springdale Ice Cream and Beverage

 ...Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Krogers driving standards. Demonstrate the companys core values of...