Patient Scheduler - Remote Job at RemX, Wausau, WI

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  • RemX
  • Wausau, WI

Job Description

Job Description

Job Description

Patient Access Scheduler I
Wausau, WI (Remote)
Monday–Friday, 8:00 AM – 4:30 PM Central Time Zone
$18.70/hour

We are seeking a Patient Access Scheduler I to join our team in Wausau, WI. In this role, you’ll be the first point of contact for patients—answering inbound calls, scheduling specialty or diagnostic appointments, and providing excellent service in a fast-paced contact center environment.

Key Responsibilities

  • Answer 75–125 inbound calls daily to schedule or update appointments

  • Place outbound calls for follow-ups, referrals, and reschedules

  • Maintain a professional, friendly demeanor while assisting patients

  • Collaborate with departments to ensure efficiency and patient satisfaction

  • Maintain strict confidentiality and compliance with HIPAA

Qualifications

  • High School diploma or GED required

  • 3+ years experience in healthcare setting required

  • 2+ years experience in a high-volume contact center required

  • Must have previous experience in a remote call center

  • Experience working with EPIC software required

  • Strong customer service skills

  • Proficiency with computers

Job Tags

Monday to Friday,

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