Job Description

Job Posting

Records gas consumption data from residential, industrial, and commercial customers using electronic remote reading device mounted in company vehicle; reports data for Marketers to use for customer billing. Representative duties and responsibilities include:

• Downloads meter reading route(s) daily; enters route information into ENSCAN electronic data collection units in vehicle; drives route and collects data from Electronic Reading Transmitters (ERTs) mounted on customers' meters; uploads data at end of workday.
• Reviews Missed Meter Report daily to identify incomplete meter readings; performs special ENSCAN and manual readings to obtain meter data.
• Maintains electronic equipment to ensure accurate readings.
• Troubleshoots ERT problems: inspects, reprograms, repairs, removes, reinstalls units.
• Interacts with customers via telephone and in person to obtain information and answer questions.
• Identifies problems concerning customers assigned to wrong route; updates systems and corrects problems.
• Maintains and repairs ENSCAN and ERT equipment to ensure accurate meter readings; removes lithium batteries and disposes as hazardous waste.
• Converts non-ERT meters to ERT system.
• Performs shut-offs, on occasion; paints meters; removes meters.

Education and experience required: High School diploma or GED, 1-2 years meter reading experience. Preferred: ERT training, ENSCAN training or equivalent academic education and experience.

Skills required: Customer service skills, interpersonal skills, defensive driving skills, operator qualified in accordance with Company Plan.

Certifications/licenses required: Valid Driver's License, Company driving test.

AGLR Competencies: Driving for Results Business Acumen Engagement Functional Expertise.

Working conditions/physical requirements: Must be able to sit and drive for an extended period, physically able to stoop, bend, crawl, walk, climb ladders, and lift weights at a minimum of 20 pounds unassisted. Must also have keen senses of smell, hearing, vision and color identification. Ability to work in all types of terrain and weather conditions is required.

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas: Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company, America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Tags

Similar Jobs