IT Help Desk Specialist (Pleasanton) Job at Kavaliro, Pleasanton, CA

R1F4c0EyL2s0TVJlTjlyN2NTZzUxbGhCeGc9PQ==
  • Kavaliro
  • Pleasanton, CA

Job Description

JOB SUMMARY:

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, youll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. Youll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.

Key Responsibilities:

  • Work within the IT team on a Window 11 migration.
  • Provide technical support to users via phone, email, or in-person.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Document issues and resolutions in a ticketing system.
  • Perform routine system maintenance and updates.
  • Install, configure, and maintain operating systems, applications, and updates.
  • Offer basic training and guidance to users on software and hardware.
  • Collaborate with the IT team to resolve complex issues and improve processes.
  • Perform other duties as assigned.

Requirements:

  • 1+ years of hands on IT Support experience
  • Associate degree, specialized certification, or equivalent training
  • Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
  • Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
  • Basic understanding of networking and troubleshooting.
  • Having gone through a Windows 11 upgrade/migration a major plus

Job Tags

Full time, Contract work, Part time, Work at office,

Similar Jobs

Yellow Cab

TAXI DRIVER - Flexible Schedule - Cars Available! Job at Yellow Cab

 ...your schedule and earning potential? Join our team as a Taxi Driver, where you'll have the freedom to manage your own business...  ...\n What We Offer: \n \n Freedom & Flexibility: As an independent contractor, you have the opportunity to set your own hours and create a... 

Andy Frain Services

Armed Security Guard Job at Andy Frain Services

Andy Frain Services, a leader in specialized security solutions, is currently seeking dedicated and proactive individuals for the position of Armed Security Guard. This role is crucial in providing high-level security, primarily serving our aviation and events clientele... 

Sagility

Work from Home: Customer Service Representative (Healthcare) Job at Sagility

 ...title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading...  ...are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our... 

Nightingale Nurses

Travel Med Surg RN Job at Nightingale Nurses

 ...Job Description Nightingale Nurses is seeking a travel nurse RN Med Surg for a travel nursing job in Gadsden, Alabama. Job Description...  ...nursing \n You may not realize it, but as an RN with real world hospital experience, you are legendary. To the lives youve... 

Great Clips

Hair Stylist - Calhoun Place Job at Great Clips

 ...Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chairgreat opportunities await!!&##127775; Team Aagaard Great Clips is Hiring! &##127775; Part-Time...