Healthcare Customer Service Specialist Job at LHH, San Diego, CA

SHdsdkNtVHY0TWRjTjlyM2RTZzkwRjFNeGc9PQ==
  • LHH
  • San Diego, CA

Job Description

Healthcare Customer Service Specialist

LHH is partnering with an established healthcare organization that is actively seeking a Healthcare Customer Service Specialist to join their San Diego team! In this vital role, you'll be the first point of contact for patients and providers, handling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and keeping records accurate and organized.

This is a contract-to-hire role with an hourly pay starting $24.00/hour. There is strong potential for a pay increase, excellent benefits, and hybrid work flexibility upon permanent hire. If you're looking for a meaningful opportunity with long-term potential, please apply today.

Position Details
  • Type: Contract-to-hire
  • Pay: Starting at $24.00/hour
  • Location: Onsite in Mission Valley, San Diego, CA
  • Schedule: MondayFriday, 8:00 AM 5:00 PM (40 hours/week)
  • Opportunity to work hybrid after contract period
What You'll Do
  • Answer a high volume of inbound calls with empathy and professionalism
  • Provide accurate information and assistance to patients, members, and healthcare professionals
  • Transfer calls to appropriate clinical or administrative staff when necessary
  • Conduct outbound follow-up calls for reminders or updates
  • Document all interactions and maintain accurate records in EPIC
  • Ensure compliance with HIPAA and organizational privacy standards
  • Collaborate with team members to meet service level goals and enhance patient experience
What We're Looking For
  • 1+ years of call center or customer service experience (healthcare a plus)
  • Excellent communication skills- both verbal and written
  • Detail-oriented with strong data accuracy
  • Reliable and passionate about helping others and delivering top-tier service
Why You'll Love This Role
  • Competitive pay with room to grow
  • Path to permanent employment with great benefits
  • Work with a mission-driven team in a respected healthcare setting
  • Build valuable experience in a fast-paced, patient-focused environment

Apply today! Interviews are happening now- don't miss your chance to join a team that's making a difference in healthcare every day.

Job Tags

Hourly pay, Permanent employment, Contract work,

Similar Jobs

Trustees

Seasonal Ranger - Visitor Experience & Stewardship Job at Trustees

 ...A conservation organization is seeking a Seasonal Ranger to work at Cape Pogue Wildlife Refuge and Wasque Reservation on Chappaquiddick Island. This role requires excellent communication and customer service skills to enhance the visitor experience. Responsibilities include... 

Nebraska Medicine

Student Nurse Technician (SNT) - Med Surg - 4/5 Lied Job at Nebraska Medicine

 ...professionally and personally. This position is designed for nursing students who are excited to gain hands-on experience in a...  ...Under the supervision of a Registered Nurse, the Student Nurse Technician will assist in providing high-quality patient care while furthering... 

ApTask

Claims Contract Attorney Job at ApTask

 ...Onsite: remote, please see approved list of locations below. All workers must commit to working from 8:30am to 5:00pm in local time zone. Summary: we have an immediate need for attorneys who will be critical members of a project team responsible for handling produc...... 

Sports Business Ventures LLC

Associate Director I Job at Sports Business Ventures LLC

ESPN### Associate Director ICharlotte, NCEntry LevelThe Associate Director I (AD I) position will operate under the supervision of the Director to support the direction of live Studio, Remote, and REMI productions by assisting with the execution and timing of the show,...

Samsung Electronics America

Cyber Security Manager Job at Samsung Electronics America

 ...role as our Cybersecurity Manager you will use your hands?on experience and solid understanding of the technologies and processes as you...  ...Area of Supervision: Required Knowledge/Experience. Security Operations Center (SOC) Deep knowledge of Incident Response lifecycle...