Job Description

Experienced Dental Business Assistant - Magnolia Dental (Canal Winchester, OH)
Full-Time | Competitive Pay | Supportive Team Environment

Position Overview
Magnolia Dental at Canal Winchester is seeking a skilled and experienced Business Team Member to join our dynamic dental practice. As a key part of our front office team, you will play a vital role in delivering a seamless and welcoming experience for our patients while supporting the daily administrative operations of the office.

We are looking for a dependable, organized professional with at least one year of dental office experience who thrives in a fast-paced, patient-centered environment.

Office location: 6160 Gender Rd, Canal Winchester, OH 43110

Website:

Hours: Mondays: 7a-4p Tuesdays: 8a-5p Wednesdays: 8a-5p Thursdays: 8a-5p Fridays: 7a-2p

Key Responsibilities

• Serve as the first point of contact for patients with a warm, professional demeanor

• Manage appointment scheduling, confirmations, and rescheduling to optimize the daily schedule

• Answer phones, handle patient inquiries, and direct calls appropriately

• Verify insurance eligibility, update patient records, and coordinate with billing for claims processing

• Process payments, manage co-pays, and ensure collection of account balances

• Maintain accurate and confidential patient information in compliance with HIPAA

• Collaborate with clinical staff to ensure efficient workflow and exceptional patient care

• Address patient concerns with empathy and effective problem-solving

• Present and close treatment plans, ensuring the patient has an understanding of care needed

Qualifications

• High school diploma or equivalent required

• Minimum of 1 year of dental office experience is required

• Experience with dental management software (such as Dentrix, Eaglesoft, or Open Dental)- office utilizes Dentrix Ascend

• Strong organizational skills with attention to detail

• Excellent interpersonal and communication skills

• Ability to multitask and streamline workflow

• Professional, positive attitude and a team-first mindset

What We Offer

• Competitive compensation

• Comprehensive benefits (for full-time employees), including health insurance and paid time off

• Ongoing training and opportunities for career growth

• A positive, inclusive, and collaborative team culture

• A modern office environment with a strong community presence

At Magnolia Dental, we believe in delivering outstanding care through teamwork, compassion, and professionalism. If you're an experienced dental professional looking to grow with a practice that values both its patients and team members, we'd love to meet you!

Apply today and join a practice where you can make a difference every day.

Magnolia Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

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