Job Description

Job Description

Russell Tobin & Associates is currently seeking a Customer Service Rep, 1 year Contract role for one of our Fortune 500 clients, for Remote.

Apply today for immediate consideration.

Title: Customer Service Rep

Location: Remote

Contract: 1 year - W-2

Pay Rate: $19.00/hr W2

Shift Schedule: Monday through Sunday - 5 days and flexible to work 8 hour shift between 9:00am - 9:00pm EST = 40 hours per week

Training Schedule: Monday to Friday, within an 8:00am-5:00 window (typically 8:30am-5:00pm).

Job Description:

As a Bilingual English/Spanish Patient Service Rep you will respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile and IVR) in a cross functional Contact Center.

This person will be responsible for:

• Telephone customer service
• Scheduling medical appointments
• Follow scripting tools, enter data as required, accurately
• Adhere to scheduled hours

Requirements:

• 2 years of customer service background or medical scheduling
• Friendly and compassionate
• Detail oriented
• Follow scripting/directions/schedule

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Tags

Contract work, Immediate start, Flexible hours, Shift work, Sunday, Monday to Friday,

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