Title: Content Specialist
Location: Stamford, CT (4 days onsite/week)
Duration: 6 Month Ongoing Contract (Would like to convert this person full-time depending on performance)
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
Job Posting This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There...
...The Division President (DP) role will serve as an essential member of the FLIK executive leadership team supporting 20 premium airport lounge locations across the country. The position will be responsible for driving revenue and maximizing growth opportunities for the...
...accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Ultrasound Manager and/or Chief Technologist, performs a wide variety of technical and professional duties utilizing complex imaging...
...Supply Chain Logistics Specialist 100% remote-MUST work EST hours MUST HAVE: Client Experience Supplychain Logistics with SAP EWM Experience in DSD Job Title: Supply Chain Logistics Specialist Job Overview: We are seeking an experienced...
About the job Instruments Man Position Summary: As an Instrument Person or Rodman, youll work alongside our Crew Chiefs to support field data collection and survey execution. This is a hands-on position ideal for someone who is dependable, takes pride in their...