Job Description

Manager, Asset Protection

China Grove, NC, United States

$65,600 - $109,300 Annually*

* based on job, location, and schedule

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Asset Protection - Supply Chain ensures the safety and security of supply chain colleagues and company assets by managing the Asset Protection function and team.

• This role will be based out of our Customer Fulfillment Distribution Facility outside Charlotte, in China Grove, North Carolina.
• Must be able to work a very flexible schedule including evenings and weekends
• We are looking for someone who is a strong leader, developer and mentor of others and has experience working in Asset Protection/Loss Prevention/Security
• Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well
• In this role you will report to the Senior Manager, Asset Protection and will lead a team of Asset Protection professionals

What You Will Do

• Support and provide backup for the Senior Manager, Supply Chain Asset Protection
• Oversee all aspects of Asset Protection operations to align with company profit and service goals
• Enforce company and security policies to protect and monitor company assets, alarms, property, employees, and visitors
• Hire, train, and supervise the Asset Protection team to ensure effective performance
• Communicate with facility management and Supply Chain Asset Protection leadership regarding shortage and security issues, recommending solutions as necessary
• Investigate and identify causes of shortage within the facility, including potential internal or external dishonest activity
• Secure and monitor trailer movements entering and exiting the facility to ensure compliance and safety
• Manage Asset Protection operations, including staff communication, workload balancing, work assignments, scheduling, throughput levels, and adherence to processing standards
• Assist in developing and managing departmental budgets to optimize resources
• Ensure departments meet or exceed performance expectations in areas such as safety, shortage reduction, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans
• Review analysis of activities, costs, operations, and forecasts to evaluate department progress toward goals and objectives
• Manage and develop direct reports, fostering individual growth and ensuring performance excellence
• Maintain consistent, clear, and timely communication with subordinates, peers, and senior management
• Demonstrate regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Management: Proven ability to hire, train, supervise, and develop the Asset Protection team.

Operational Oversight: Expertise in managing Asset Protection operations, including workload balancing, scheduling, and adherence to standards.

Security and Safety Expertise: Strong knowledge of security policies and practices to protect company assets, employees, and visitors.

Communication Skills: Ability to communicate effectively with facility management, leadership, and team members regarding security and shortage issues.

Investigative Skills: Skilled in identifying and investigating causes of shortages, including internal and external dishonest activity.

Analytical Skills: Proficiency in analyzing operational data and reports to evaluate progress toward goals and objectives.

Budget Management: Experience in developing and managing departmental budgets to optimize resources.

Interpersonal Skills: Ability to build strong relationships and communicate effectively with diverse groups of peers, customers, and leadership.

Adaptability: Resourcefulness and the ability to quickly adjust to changing priorities and situations.

Dependability: Demonstrates consistent attendance, punctuality, and reliability in fulfilling responsibilities.

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands
• Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

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